Refund Policy
Effective Date: 2023-10-27
At Beasyfit, we value your satisfaction with our products and services. This Refund Policy outlines our guidelines regarding refunds for your peace of mind.
1. Refund Eligibility
1.1 Consultation Call Services: If you have purchased a consultation call service from us, you are eligible for a refund under the following conditions:
- You request a refund within 48 hours of the scheduled call time.
- The consultation call did not take place due to circumstances within our control.
1.2 Fitness Coaching Services: Refunds for fitness coaching services are subject to the terms of the specific coaching package or plan you’ve selected. Please refer to the terms provided during your purchase for details on refund eligibility.
2. Refund Process
To request a refund, please contact our customer support team at naman@beasyfit.in within the specified timeframes mentioned in section 1. Be sure to include the following information in your refund request:
- Your name and contact information.
- Details of the service for which you are requesting a refund.
- The reason for the refund request.
We will process your refund request within 30 business days and notify you of the decision.
3. Refund Method
Refunds, when approved, will be made using the original payment method used for the purchase. Please note that it may take a few business days for the refund to be reflected in your account, depending on your payment provider.
4. Non-Refundable Items
The following items/services are non-refundable:
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